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Perform the following tasks on the alternate call server:
Obtain the following information from the administrator on the Wave primary call server:
Any information required to configure inbound and outbound call routing for ESL...
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You program a feature button on an Edge IP 9800 Series phone as an external SIP line that registers to the alternate call server, instead of to the Wave that the phone is primarily registered to.
Each ESL button is associated with an extension ...
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Wave supports ESL for the Edge IP 9800 Series phone family.
If your alternate call server is not another Wave, it must support the same phone family that is used on the Wave. Vertical calls these “Vertical Edge IP 9800 Series phones”, but t...
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With ESL, you can use Wave as your primary call server and use another call server for lifeline services and mission-critical applications if the Wave is not available. You can offer ESL only to critical users, or to all Wave users.
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Last Updated: 03/01/2017
in Wave IP Common Tasks By default, the prompt for a user to enter an account code prompt is a single beep. Optionally, you can use an alternate verbal account code prompt that may work better for your users. The alternate verbal prompt included in Wave says, “Please en...
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To understand why OpenVPN server is needed, read OpenVPN Server Overview .
For the requirements prior to installing OpenVPN Server, read OpenVPN Server Requirements .
Configuration Process
The OpenVPN server image provided by ...
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Last Updated: 01/11/2016
in Wave IP Installation This is the process for bringing a Wave into operation.
Collect necessary information
Hardware serial numbers- Collect serial numbers for VAM, ISC, MRM, Cards
Collect licenses- Store license file (should be e-mailed by custome...
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Last Updated: 11/17/2015
in Wave IP Common Tasks There are three possibilities: Custom, Applications Server , Vertical OpenVPN Image
Using a custom OpenVPN Server will require using the login procedure for that device.
NOTE: This option refers to a 3rd-party hardware or s...
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Last Updated: 11/16/2015
in Wave IP Phones Most settings for IP phones can be configured through Global Administrator, however some cannot. To apply these setting to Edge IP 9800 phones, you use custom XML files.
For example, Edge IP 9840C phones allow custom images to be used on the ph...
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Last Updated: 11/16/2015
in Wave IP Installation User Templates are not included in a Wave backup. Live Image does include User Templates. User Templates are simply XML files. They can easily be copied from one Wave to another. At least one user license pack must be loaded before using this method...