The Recording Archive Service (RAS) is used to off-load call recordings from the Wave IP (see Recording Archive Service (RAS) Overview).
- Review all requirements (See Recording Archive Service (RAS) Requirements).
- Identify and set up the RAS PC.
- Choose or create the install User Account.
- Create the Archive folder (see Create a shared network folder). Set security appropriately for the users who will access the folder (this includes the installation User Account).
- Log on to the RAS PC with the install User Account.
- Make sure the User Account is authorized to log on as a Service (see Set 'Log on as a Service').
- Verify the User Account has access to the Buffer folder on the Wave IP (see Set permission to Wave IP Buffer folder).
- Install Microsoft SQL Server on the RAS PC or use existing SQL installation (see Install SQL Server). Make sure to record the SA password set during install.
- Add a firewall exception to allow access to the Archive Service from remote systems (see Add Firewall Exception for SQL).
- Run the RAS Installer (see Running the RAS Installer).
- Configure the Recording Archive Manager (see Initially configure the Recording Archive Manager).
- Install Archive Recording Browser (see Install Archive Recording Browser).
- Finish by doing an Initial Login to the Archive Recording Browser and setting up users (see Initial login to Archive Recording Browser (ARB)).