- Login to Global Administrator (see Login to Wave IP Global Administrator).
- Select User/Group Management.
- An RDP dialog will appear on the screen. Click Connect.
Note: If this box does not appear, there may be a problem with Internet Explorer options. Press the Back button on the browser. Change the settings in the browser (see IE Security Options). Try the applet again.
- The login box for User Administration will appear. Use the same credentials you used to login to GlobalAdministrator. Make sure to enter a valid Station ID to be able to listen to or record audio. You can determine any phone's station ID by dialing *00 and listen for the prompt that tells you the station ID.