Set Voice for Text to Speech (TTS) In IVR

  1. Log in to Global Administrator (see Login to Wave IP Global Administrator).
  2. Click on Applications tab.

  3. Click on Voice Server (note, this requires having Voice Server ports installed. All Wave license sets include one port).

  4. Choose General Settings.

  5. Click on the TTS Voice box to choose one of the installed voices. Kate and Paul are the default US English voices. 
  6. Click on the Diagnostics tab.

  7. Click the Reset Server button  to restart the Voice Server.

  8. Click Apply and then Done to exit.