Popular Articles

  1. Set Up Emergency Alert

    Last Updated: 11/03/2015 in Wave IP Installation
    The Emergency Alert feature allows lets administrators and operators be alerted whenever an emergency number is dialed in the building. There are 3 parts to this process. Configure any new emergency numbers in the Special Digits table (see ...

  2. Set 'Log on As A Service'

    Last Updated: 11/03/2015 in Wave IP Common Tasks
    From the PC where the local user exists.             Click on the Start button, type "Administrative Tools" and click on the link that appears.   Find the Local Security Policy link in the list that appears and double-click on ...

  3. Import License File

    Last Updated: 11/03/2015 in Wave IP Installation
    Login to Wave. (see  Login to Wave IP Global Administrator ).   Choose Software Licenses.   On the Software Licenses page choose Import.   Choose Import License File.   Browse to the license file you re...

  4. Add Digital Trunks

    Last Updated: 11/03/2015 in Wave IP Installation
    Connecting digital trunks to the Wave requires adding a T-1 (or E-1) card to the system. T-1s offer either T-1 or PRI signaling. Each T-1 circuit will have one connector to the card (cards may have one or two T-1 ports. See  Install Expansion Cards ...

  5. Activate Wave Licenses

    Last Updated: 11/03/2015 in Wave IP Installation
    Login to Wave. (see  Login to Wave IP Global Administrator ).   From here there are two options: If the Wave has internet access and can reach this address for one-click activation of licenses (see One-Click Activation ). ...

  6. Remove Wave IP 2500 ISC tray

    Last Updated: 11/03/2015 in Wave IP Installation
    These instructions cover safely removing the ISC (Integrated Services Card) from a Wave IP 2500. This should only be done by a certified Wave technician. Shutdown the Wave properly (either from Global Administrator, or by pressing and holdi...

  7. Set Resource Management

    Last Updated: 11/03/2015 in Wave IP Installation
    Wave includes configurable media resources that can be optimized for different uses. These resources are allocated in Resource Management. This applet also includes the Resource Management Advisor which will suggest specific settings for specific us...

  8. Assign Ports For Outbound IVR Use

    Last Updated: 11/03/2015 in Wave IP Common Tasks
    Log in to Global Administrator (see  Login to Wave IP Global Administrator ).   Click on Applications tab.   Click on Voice Server (note, this requires having Voice Server ports installed. All Wave license sets include one por...

  9. Use Off-Line Activation of Software Licenses

    Last Updated: 11/03/2015 in Wave IP Installation
    All licenses need to be activated before the trial period expires. If the Wave has internet access and can access this  address , then use one-click activation. Note:   Until licenses are activated, there will be a notification on each GA logi...

  10. Set Wave System Time Zone

    Last Updated: 11/03/2015 in Wave IP Installation
    Login to Global Administrator (see  Login to Wave IP Global Administrator ).   Choose "Date and Time" from Global Administrator.   A Remote Desktop dialog will appear. Press the Connect button.  Note:   If this box do...