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Last Updated: 11/03/2015
in Wave IP Troubleshooting Products Affected: Affects all Wave Versions
Problem
When logging in to Global Administrator, the login box shows up as a blank box with an X in it. Internet Explorer offers a warning bar stating, "Java (TM) was blocked bec...
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Last Updated: 09/27/2017
in Wave IP Phones
Making Calls
On Speaker Phone:
Press the Speakerphone button.
Dial the number:
For an internal number dial the extension.
For an external call dial the external access code (usually 8) an...
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Last Updated: 11/03/2015
in Wave IP Installation Connecting analog trunks to the Wave requires the appropriate physical ports. Some analog trunks ports are included on the Wave hardware (2 on the IP 500 and 4 on the IP 2500.) Additional ports can be added with Wave expansion cards (See Install Ex...
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Last Updated: 11/03/2015
in Wave IP Common Tasks Sometimes it is necessary to copy files to and from a Wave IP. This can be done using Windows Explorer or other tools.
Make sure the Wave IP is correctly configured to operate on the network (see Set IP Network Settings ).
On a cl...
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Last Updated: 11/03/2015
in Wave IP Installation RAS
Login to the RAS PC with an administrator account.
Click Start and open the Vertical Recording Archive Service Manager.
A UAC dialog will appear. Click Yes to proceed.
The Recording Archive Manager launches. Click...
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Last Updated: 11/03/2015
in Wave IP Installation
Login to Global Administrator (see Login to Wave IP Global Administrator ).
Choose "Date and Time" from Global Administrator.
A Remote Desktop dialog will appear. Press the Connect button.
Note: If this box do...
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Last Updated: 11/03/2015
in Wave IP Installation
Login to Wave. (see Login to Wave IP Global Administrator ).
Choose Software Licenses.
On the Software Licenses page choose Import.
Choose Import License File.
Browse to the license file you re...
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Last Updated: 11/03/2015
in Wave IP Installation Connecting digital trunks to the Wave requires adding a T-1 (or E-1) card to the system. T-1s offer either T-1 or PRI signaling. Each T-1 circuit will have one connector to the card (cards may have one or two T-1 ports. See Install Expansion Cards ...
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Last Updated: 11/03/2015
in Wave IP Installation The Special Digits table is used to set a dial string of digits that overrides any other external dial strings. The most common use of this feature to set up emergency numbers (such as 911 in the USA, see Emergency Numbers ). Numbers in the Specia...
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Last Updated: 06/08/2017
in Wave IP Phones Description: Very economical phone for locations that just need basic voice features. This simple phone uses paper-printed labels to identify the functions of the 4 programmable buttons. The phone is designed for simple deployment with support ...