Popular Articles

  1. Making Calls on the Edge IP 9800 Series Phone

    Making Calls On Speaker Phone:           Press the Speakerphone button. Dial the number: For an internal number dial the extension. For an external call dial the external access code (usually 8) an...
  2. Cannot Login to Global Administrator And Get Java Warning bar

    Products Affected: Affects all Wave Versions   Problem When logging in to Global Administrator, the login box shows up as a blank box with an X in it. Internet Explorer offers a warning bar stating, "Java (TM) was blocked bec...
  3. Add Analog Trunks

    Connecting analog trunks to the Wave requires the appropriate physical ports. Some analog trunks ports are included on the Wave hardware (2 on the IP 500 and 4 on the IP 2500.) Additional ports can be added with Wave expansion cards (See  Install Ex...
  4. Set Wave System Time Zone

    Login to Global Administrator (see  Login to Wave IP Global Administrator ).   Choose "Date and Time" from Global Administrator.   A Remote Desktop dialog will appear. Press the Connect button.  Note:   If this box do...
  5. Transfer Files To And From Wave IP

    Sometimes it is necessary to copy files to and from a Wave IP. This can be done using Windows Explorer or other tools. Make sure the Wave IP is correctly configured to operate on the network (see  Set IP Network Settings ).   On a cl...
  6. Initially Configure The Recording Archive Manager

    Login to the RAS PC with an administrator account.   Click Start and open the Vertical Recording Archive Service Manager.   A UAC dialog will appear. Click Yes to proceed.   The Recording Archive Manager launches. Click...
  7. Edge IP 9802

    Description:  Very economical phone for locations that just need basic voice features. This simple phone uses paper-printed labels to identify the functions of the 4 programmable buttons. The phone is designed for simple deployment with support ...
  8. Import License File

    Login to Wave. (see  Login to Wave IP Global Administrator ).   Choose Software Licenses.   On the Software Licenses page choose Import.   Choose Import License File.   Browse to the license file you re...
  9. Add Digital Trunks

    Connecting digital trunks to the Wave requires adding a T-1 (or E-1) card to the system. T-1s offer either T-1 or PRI signaling. Each T-1 circuit will have one connector to the card (cards may have one or two T-1 ports. See  Install Expansion Cards ...
  10. Remove Wave IP 2500 ISC tray

    These instructions cover safely removing the ISC (Integrated Services Card) from a Wave IP 2500. This should only be done by a certified Wave technician. Shutdown the Wave properly (either from Global Administrator, or by pressing and holdi...