Popular Articles

  1. Digital Phones

    Wave IP supports digital handsets for simplicity and reliability. This includes: Edge 700 8 button Edge 700 24 button ...
  2. Add Analog Trunks

    Connecting analog trunks to the Wave requires the appropriate physical ports. Some analog trunks ports are included on the Wave hardware (2 on the IP 500 and 4 on the IP 2500.) Additional ports can be added with Wave expansion cards (See  Install Ex...
  3. Set Up Emergency Alert

    The Emergency Alert feature allows lets administrators and operators be alerted whenever an emergency number is dialed in the building. There are 3 parts to this process. Configure any new emergency numbers in the Special Digits table (see ...
  4. Import License File

    Login to Wave. (see  Login to Wave IP Global Administrator ).   Choose Software Licenses.   On the Software Licenses page choose Import.   Choose Import License File.   Browse to the license file you re...
  5. Transfer Files To And From Wave IP

    Sometimes it is necessary to copy files to and from a Wave IP. This can be done using Windows Explorer or other tools. Make sure the Wave IP is correctly configured to operate on the network (see  Set IP Network Settings ).   On a cl...
  6. Activate Wave Licenses

    Login to Wave. (see  Login to Wave IP Global Administrator ).   From here there are two options: If the Wave has internet access and can reach this address for one-click activation of licenses (see One-Click Activation ). ...
  7. Set Up Trunks

    Settin up Wave phone trunks for inbound and outbound calling. The Wave includes two major types of trunks: SIP trunks or Voice Over IP (VOIP) trunks. To configure these see  Add a SIP Trunk (SCP) . TDM trunks which are divided into: ...
  8. Add Digital Trunks

    Connecting digital trunks to the Wave requires adding a T-1 (or E-1) card to the system. T-1s offer either T-1 or PRI signaling. Each T-1 circuit will have one connector to the card (cards may have one or two T-1 ports. See  Install Expansion Cards ...
  9. Remove Wave IP 2500 ISC tray

    These instructions cover safely removing the ISC (Integrated Services Card) from a Wave IP 2500. This should only be done by a certified Wave technician. Shutdown the Wave properly (either from Global Administrator, or by pressing and holdi...
  10. Set Wave System Time Zone

    Login to Global Administrator (see  Login to Wave IP Global Administrator ).   Choose "Date and Time" from Global Administrator.   A Remote Desktop dialog will appear. Press the Connect button.  Note:   If this box do...