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  1. Remove Wave IP 2500 ISC tray

    These instructions cover safely removing the ISC (Integrated Services Card) from a Wave IP 2500. This should only be done by a certified Wave technician. Shutdown the Wave properly (either from Global Administrator, or by pressing and holdi...
  2. Activate Wave Licenses

    Login to Wave. (see  Login to Wave IP Global Administrator ).   From here there are two options: If the Wave has internet access and can reach this address for one-click activation of licenses (see One-Click Activation ). ...
  3. Copy User Templates

    User Templates are not included in a Wave backup. Live Image does include User Templates. User Templates are simply XML files. They can easily be copied from one Wave to another. At least one user license pack must be loaded before using this method...
  4. Install Expansion Cards

    There are two types of expansion cards. Full-size cards and one-third modules. Modules can be installed in IP 500s or IP 2500s. Full-size cards can only be installed in the IP 2500 (base unit or EXUs).  Shutdown the Wave properly (either fr...
  5. Use Off-Line Activation of Software Licenses

    All licenses need to be activated before the trial period expires. If the Wave has internet access and can access this  address , then use one-click activation. Note:   Until licenses are activated, there will be a notification on each GA logi...
  6. Set Resource Management

    Wave includes configurable media resources that can be optimized for different uses. These resources are allocated in Resource Management. This applet also includes the Resource Management Advisor which will suggest specific settings for specific us...
  7. Configure Inbound Survey IVR

    Log in to Global Administrator (see  Login to Wave IP Global Administrator ).   Make sure 5.0 HF 1 is loaded. This is not currently included in Vertical Updates so it will need to be manually installed.   Make sure the license key ...
  8. Restoring Wave from Backup

    WARNING:  Restoring a Wave backup will wipe all previous settings from a system. The restoring system will be out of service for a period of time that could last up to 2-3 hours for very large backup files. Plan accordingly. Be aware of what W...
  9. Spectralink Wireless 8400 Series

      Description:  This third-party wireless IP phone allows industrial-strength mobile communications. The Spectralink 8400 series is closely integrated with Wave IP.  Connection Type:  IP Phone Buttons:  4 multi-function butto...
  10. Receiving Calls on the Edge IP 9800 Series Phone

    When you receive a call, your phone rings and the LCD displays the incoming call information. To answer the call:         Pickup the handset. Press the Speakerphone button: Press the Headset button: ...