Popular Articles

  1. Edge 700 8 Button

    Last Updated: 11/03/2015 in Wave IP Phones
    Description:  The 8 button digital phone is ideal for every day office workers. The digital phone is a model of simplicity and reliability. Just plug it in to a port and it works. Connection Type:  Digital  Phone Buttons:  8 pro...

  2. Add Auto Attendants

    Last Updated: 11/03/2015 in Wave IP Installation
    Auto-attendants are used to play recorded messages to inbound callers and offering them options to route to other extensions. Common uses include answering all inbound calls, answering out of hours calls, answering special nuumbers, and more. Auto-a...

  3. Configure Inbound Routing Table

    Last Updated: 11/06/2015 in Wave IP Installation
    The Inbound Routing Table determines the destination of each inbound call. Each Trunk Group  and  SCP can have its own Inbound Routing Table. Inbound Routing Tables can route based on DID , or by schedule , or both. Access the Inbound Routi...

  4. Configure VPN Phones using Wave IP for Vertical OpenVPN: Off-Wave

    Last Updated: 11/03/2015 in Wave IP Installation OpenVPN Server
    NOTE:   When using 9800 series IP phones, it is highly recommended that the VPN phones not use the "Log in to Device" method for initial configuration. Explicitly set the phone's MAC address instead.   Login to User/Group Management...

  5. Edge IP 9800 Series Phone Display Buttons

    Last Updated: 09/04/2015 in Wave IP Phones
    This article covers the common settings, icons and buttons of the Edge IP 9800 Series Phone display. Phone Display Extension- Shows the extension that this phone is logged on to. Network Connectiv...

  6. Install OpenVPN Server Virtual Machine (VM) on Hyper-V

    Last Updated: 05/13/2021 in Wave IP Installation OpenVPN Server
    Installing an Open VPN Server Virtual Machine is necessary to support remote phones (see  OpenVPN Server Overview ). This article outlines the process. NOTE:   Though it is possible to install this VM under Window Server core with the Hyper...

  7. Set the Home Area Code

    Last Updated: 11/03/2015 in Wave IP Installation
    Login to Global Administrator (see  Login to Wave IP Global Administrator ).   Select the First Digit Table Applet.   A dialog box will appear if a home area code isn't set. Press OK.   Click on the Local Are...

  8. Create A Shared Network Folder

    Last Updated: 11/03/2015 in Wave IP Common Tasks
    On the PC where the actual network share will reside, open Windows Explorer. Do this using one of these methods: On the keyboard, pressing the Windows Key + E Pressing Start and clicking on Computer.   Navigate ...

  9. Add a SIP Trunk (SCP)

    Last Updated: 11/03/2015 in Wave IP Installation
    SIP Trunks are added in Wave using a Signal Control Point (SCP). Add one for a given SIP trunk provider (no matter how many simultaneous SIP calls it can handle). The system must have a SIP Trunking license installed ( See  Add Licenses to Wave ). ...

  10. IP Phones

    Last Updated: 10/09/2015 in Wave IP Phones
    The current IP phone release is the Edge 9800 series phones. This includes: Edge IP 9820 Edge IP 9830 Edge IP 9840C For wireless phones, Wave IP supports the third-party Spectralink phone. Spectralink Wireless 8400...