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An ESL button can be programmed on an individual user’s phone, or for a group of phones or users via a phone template.
You can program one or more ESL buttons per phone, with each button pointing to a different extension on the alternate call s...
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You program a feature button on an Edge IP 9800 Series phone as an external SIP line that registers to the alternate call server, instead of to the Wave that the phone is primarily registered to.
Each ESL button is associated with an extension ...
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Perform the following tasks on the alternate call server:
Obtain the following information from the administrator on the Wave primary call server:
Any information required to configure inbound and outbound call routing for ESL...
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Last Updated: 09/27/2017
in Wave IP Phones
While on an active call:
Press the Mute button to disable outbound audio from the phone on whichever audio path you are currently using (handset, speakerphone, or headset). You will still hear inbound audio from the call while the cal...
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Last Updated: 09/29/2017
in Wave IP Phones If you are on a call, you are alerted when another call comes in:
You hear a beep tone over the active conversation.
The phone’s LCD displays the incoming caller ID.
The indicator on the top edge of the phone blinks.
The program...
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Last Updated: 01/05/2023
in Wave IP Troubleshooting Products Affected:
OpenVPN server: Vertical provided (CentOS6 or CentOS7 based) or customer provided & the Vertical Wave.
Purpose:
This article will help you identify where these certificates are stored and assist with...
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Last Updated: 09/27/2017
in Wave IP Phones
The call log on your phone shows calls made and received on the phone. Note that this is not t the Wave system call log, and it is not a comprehensive log for this extension’s call activity.
Press the CallLog multi-function button to ...
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Last Updated: 09/27/2017
in Wave IP Phones
End a call on the speakerphone
Press the Speakerphone button.
End a call on the handset
Hang up the handset.
End a call on the headset
Press the Headset button.
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Last Updated: 09/27/2017
in Wave IP Phones
Press the Directory button on the phone to access the local and Wave phonebooks.
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Last Updated: 10/06/2020
in Vertical Customer Portal To download the pdf copy of these directions, click here .
Navigating the Vertical Customer Portal
Vertical's new customer portal is here! The customer portal was designed with you in mind. From within the customer portal you can:
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