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Created On: 10/01/2015
in Wave IP Installation RAS
On the PC where the actual network share will reside, open Windows Explorer. Do this using one of these methods:
On the keyboard, pressing the Windows Key + E
Pressing Start and clicking on Computer.
In the Explore...
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Created On: 09/30/2015
in Wave IP Installation RAS
Click Start and type Firewall to find the Firewall application.
Click on the Windows Firewall application to launch it.
Click on Advanced Settings.
Click on Inbound Rules.
Click New Rule.
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Created On: 09/30/2015
in Wave IP Installation RAS
Login to the RAS PC with an administrator account.
Click Start and open the Vertical Recording Archive Service Manager.
A UAC dialog will appear. Click Yes to proceed.
The Recording Archive Manager launches. Click...
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Created On: 09/30/2015
in Wave IP Installation RAS
Log on to the RAS PC with the install User Account .
Open Windows Explorer. Do this using one of these methods:
On the keyboard, pressing the Windows Key + E
Pressing Start and clicking on Computer.
Run t...
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Created On: 09/30/2015
in Wave IP Installation RAS Install SQL
Download Microsoft SQL 2008 R2 (Wave 5.0 & earlier) or Microsoft SQL 2017 (Wave 6.0, with ViewPoint HF 30 or higher, or Wave 7.0).
NOTE: SQL Server 2017 installation steps are very similar to SQL 2008R2, which is de...
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Created On: 09/30/2015
in Wave IP Common Tasks
On the PC where the actual network share will reside, open Windows Explorer. Do this using one of these methods:
On the keyboard, pressing the Windows Key + E
Pressing Start and clicking on Computer.
Navigate ...
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Created On: 09/29/2015
in Wave IP Installation RAS The Recording Archive Service (RAS) is used to off-load call recordings from the Wave IP (see Recording Archive Service (RAS) Overview ).
Review all requirements (See Recording Archive Service (RAS) Requirements ).
Identify and s...
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Created On: 09/29/2015
in Wave IP Common Tasks Access Permissions control which parts of Global Administrator a user can access. There are three groups that can be assigned permissions: User, Manager, Enterprise. Any given permission can be set to any of the groups. The groups stack in order fro...
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Created On: 09/29/2015
in Wave IP Common Tasks
Login to Global Administrator ( Login to Wave IP Global Administrator ).
Click on Password Administration.
Click on the New button to add an account.
Enter a user name (this must be all one word).
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Created On: 09/29/2015
in Wave IP Common Tasks Using the Recording Archive Service requires having full control of the buffer folder across the network. This requires adding permissions to this folder.
Login to the Wave's system desktop (See Login to System Desktop ).
Click on...