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Last Updated: 09/27/2017
in Wave IP Phones
While on an active call:
Press the Mute button to disable outbound audio from the phone on whichever audio path you are currently using (handset, speakerphone, or headset). You will still hear inbound audio from the call while the cal...
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Last Updated: 09/27/2017
in Wave IP Phones
You can conference several calls together into a conference. The maximum number of parties allowed in a conference is determined by your phone system administrator.
Place a call to the first party.
Press the Conference multi...
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Last Updated: 09/27/2017
in Wave IP Phones
While on an active call:
Press the Hold button to put the call on hold on the phone. The caller hears system hold music while on hold.
Press Hold again to retrieve the call and make it active. A call on hold on the phone can...
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Last Updated: 09/27/2017
in Wave IP Phones
When you transfer a call to another extension or number, you can perform a supervised transfer, where you speak to the receiving party before transferring the call, or a blind transfer, where the active call is transferred immediately.
Wh...
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Last Updated: 09/27/2017
in Wave IP Phones
Call forwarding immediately directs all of your incoming calls to ring at another location that you specify. Setting call forwarding from your phone (as opposed to setting it from ViewPoint) happens only at the phone level and is not visible i...
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Last Updated: 09/27/2017
in Wave IP Phones
End a call on the speakerphone
Press the Speakerphone button.
End a call on the handset
Hang up the handset.
End a call on the headset
Press the Headset button.
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Last Updated: 09/27/2017
in Wave IP Phones
The call log on your phone shows calls made and received on the phone. Note that this is not t the Wave system call log, and it is not a comprehensive log for this extension’s call activity.
Press the CallLog multi-function button to ...
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Last Updated: 09/27/2017
in Wave IP Phones
Speed dial places a call to the assigned extension or phone number.
Press the Speed button.
Enter the speed-dial number.
Press the Call multi-function button.
The Speed button on your phone only works with local ...
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Last Updated: 09/27/2017
in Wave IP Phones
Press the DND button to turn Do Not Disturb on. This sets your extension's personal status to prevent inbound calls from ringing your phone, and sends them to your configured DND destination, which is typically your voice mailbox, but can ...
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Last Updated: 09/27/2017
in Wave IP Phones
Press the Redial button to place a call to the last number that you dialed. Your phone activates the speakerphone and places the call.
Lift the handset for privacy.