Last Updated: 11/28/2023
We're excited to introduce the upcoming Summit2400 ! The Vertical Summit2400 is an intelligent business communications gateway that delivers hybrid and UC-based telephony solutions to meet the evolving needs of small, medium, and large ente...
Last Updated: 06/23/2023 in Wave IP General Concepts
You might have heard about Microsoft's recent retirement of Internet Explorer (IE) . Since IE is the only browser supported by the Wave Global Administrator (GA), we wanted to let you know the best practice for continued access moving forwar...
Last Updated: 01/20/2023 in Vertical Tech Tips
By default, Outlook automatically adds a Microsoft Teams meeting link to meetings with another person. This occurs even if an 8x8, RingCentral or Zoom meeting is also added. To turn this feature off, follow these steps. From the Windows Outlook cli...
Last Updated: 01/05/2023 in Wave IP Troubleshooting
OpenVPN server: Vertical provided (CentOS6 or CentOS7 based) or customer provided & the Vertical Wave.
This article will help you identify where these certificates are stored and assist ...
Last Updated: 07/25/2022
Download VPM 3.0 now in the Google Play store. This is a critical update that supports devices running newer Android releases, with several bug fixes and stability improvements. VPM 3.0 is the only release that is fully supported on mobile device...
Last Updated: 07/25/2022 in Wave IP Common Tasks
Pre-Requisites Internet Explorer (Version 6.0 or greater) Java Version 8 Update 30 or greater Procedure Open Internet Explorer and enter the URL for your Wave. (The Wave is default configured with the IP http://192.168.205.1) The logi...
Last Updated: 07/25/2022 in Wave IP General Concepts
On your local Windows PC, to launch Remote Desktop Connection, use one of the following methods: Select Start , and then scroll through the alphabetical list on the left (if your Start screen is set to show as full screen, select All apps, and t...
Last Updated: 07/05/2022
Starting in Wave 7.0, when you are logged into the Global Administrator web page and attempt to launch applets that initiate a Remote Desktop connection, e.g. User/Group Management, instead of getting the specific application launched, y...
Last Updated: 05/05/2022 in Wave IP Installation RAS
Recording Archive Service PC
The Wave IP cannot be used as the RAS PC.
The RAS PC must run a supported version of Windows (Windows Server 2012 & 2016, Windows 8.1, & 10, currently build 1909.)
NOTE: Older ve...
Last Updated: 04/27/2022 in Wave IP Troubleshooting
Versions addressed in this article:
NOTE: It is possible to recover the Java in earlier releases of Wave; but there are multiple Java components involved & not all of the correct files are present on these ...