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Last Updated: 04/27/2022
in Wave IP Troubleshooting Versions addressed in this article:
Wave 6.0
Wave 7.0
NOTE: It is possible to recover the Java in earlier releases of Wave; but there are multiple Java components involved & not all of the correct files are present on these rele...
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Last Updated: 04/13/2022
in Vertical Tech Tips 8x8 makes it easy to work on the go. Make sure your business phone E-911 address stays up-to-date as you switch to your home or mobile office.
8x8 Work - Desktop
Step 1:
Click on the gear icon in the bottom left side of the window...
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Last Updated: 04/13/2022
in Vertical Tech Tips Having trouble with your connection on an active voice or video call using 8x8 Work? Monitor your call connection, find out your quality score, and see statistics about your connection. Quality can be determined by the following:
Quality...
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Last Updated: 04/13/2022
in Vertical Tech Tips Your 8x8 Virtual Office phone system allows you to forward or transfer any voicemail message you receive to another extension within your system with a few button pushes.
Transfer voicemails to another extension.
Access your voicemail inbo...
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Last Updated: 02/10/2022
in Vertical Tech Tips Thinking about making the switch to RingCentral's all-in-one cloud platform? Make the transition a little easier by bringing your current Mitel phones with you.
Only certain models and release dates of phones are currently supported. Let Vertic...
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Last Updated: 02/10/2022
in Vertical Tech Tips It’s easy to schedule meetings with people, but what do you do when you need to add people on the fly? 8x8 Meetings allows you to invite other people to the meeting via phone call, e-mail, text message, or invite to another conference system.
8...
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Last Updated: 01/31/2022
in Wave IP Troubleshooting Issue:
On a Wave system, Certified Third Party IP phones, e.g. Polycom VVX models, are not receiving a system-wide page, *11. They are however able to be paged when placed in an individual page zone.
Cause:
This issue has been ...
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Last Updated: 01/31/2022
in Wave IP Troubleshooting Issue:
On a Wave system, when a Polycom VVX 500 or VVX 600 user is connected to a caller on an external SIP trunk, the external user may not hear them for about 20 seconds.
Affected calls have one or more of the following attibutes...
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Last Updated: 01/27/2022
in Wave IP Common Tasks Issue:
911 calls are being placed from a system and it needs to be determined where the calls are originating.
Details:
There are several methods with which these calls can be reviewed / tracked.
Emergency Alert:
When ...
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Last Updated: 01/26/2022
in Vertical Tech Tips Make your 8x8 Work status more effective by linking your real-world activity. You can connect your calendar and your computer activity to your account with these easy steps.
8x8 Work - Desktop
Step 1:
Click on the gear icon in th...