Popular Articles

  1. Configure the Network to Support OpenVPN Server

    Configure the network router to forward port 1194 to port 1194 on the OpenVPN server.  NOTE:   It is possible to use a different public port than 1194. Just make sure that the port forward on the router still points to 1194 on the Open Serve...
  2. Add EXUs

    You can install up to 4 EXUs on a Wave IP 2500 Server. EXU’s cannot be wall-mounted. To install an EXU: Unplug the Wave's power cord, but do not disconnect the grounding wire.   Using a Phillips-head screwdriver, remove the co...
  3. Configure Vertical OpenVPN: Off-Wave

    The first step is to configure the OpenVPN Server with an IP address. with the Off-Wave configuration mode, this will be the only step that requires logging on to the OpenVPN server. See  Set OpenVPN Server IP Address .   Next, set up the...
  4. Install MRM on an ISC3 Wave IP 500

    Only one MRM can be installed in a  Wave. Only an MRM-A can be installed on an IP 500. These instructions apply only to an ISC3 Wave IP 500. (For an IP 2500 see  Install an MRM on an ISC3 Wave IP 2500. ) Shutdown the Wave properly (either f...
  5. OpenVPN Server Overview

    The OpenVPN server offers the ability for remote phones to securely work as if they were on the same network as the Wave IP. This includes supporting ViewPoint Mobile softphones. If an installation needs remote phones or has ViewPoint Mobile users t...
  6. Add Public ViewPoint Groups

    ViewPoint Groups are used mainly for display in all versions of ViewPoint. The default configuration database disables the 'View All Tab' permission for Users so it's important to add users to the existing Company ViewPoint Group. Login to ...
  7. Add Licenses to Wave

    Login to Wave. (see  Login to Wave IP Global Administrator ).   From here there are two options: Add licenses with a License File (see  Import License File ) Add licenses with a License Key (see  Manually Add License Key ). ...
  8. Create An Application Hunt Group

    Login to Global Administrator (see  Login to Wave IP Global Administrator ).   Select Hunt Groups.   Choose the Applications tab.   Click on New.   Enter a Pilot Number. This will be the extension diale...
  9. Import Users

    There are two parts to importing users. First, prepare the import file. Second, import the file. Prepare Import File If any custom user templates, phone templates, access profiles are being used on this particular install, then enter...
  10. Add a Custom Background Image to an Edge IP 9840C Phone

    The Edge IP 9840C phone has a 4.3-inch full-color graphic LCD that can display a custom background image such as a company image or logo.  Make sure the image meets required specifications: Image Specifications:  480x272 BMP file Bi...