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Created On: 09/27/2017
in Wave IP Phones
Call forwarding immediately directs all of your incoming calls to ring at another location that you specify. Setting call forwarding from your phone (as opposed to setting it from ViewPoint) happens only at the phone level and is not visible i...
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Created On: 09/27/2017
in Wave IP Phones
When you transfer a call to another extension or number, you can perform a supervised transfer, where you speak to the receiving party before transferring the call, or a blind transfer, where the active call is transferred immediately.
Wh...
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Created On: 09/27/2017
in Wave IP Phones
While on an active call:
Press the Hold button to put the call on hold on the phone. The caller hears system hold music while on hold.
Press Hold again to retrieve the call and make it active. A call on hold on the phone can...
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Created On: 09/27/2017
in Wave IP Phones
End a call on the speakerphone
Press the Speakerphone button.
End a call on the handset
Hang up the handset.
End a call on the headset
Press the Headset button.
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Created On: 09/27/2017
in Wave IP Phones If you are on a call, you are alerted when another call comes in:
You hear a beep tone over the active conversation.
The phone’s LCD displays the incoming caller ID.
The indicator on the top edge of the phone blinks.
The program...
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Groups help you sort and prioritize your directory list. Some groups are created by your administrator, but you can create groups of your own as well. You can view and manage your Groups via the Settings menu. Manage Groups Add a new ...
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Created On: 06/08/2017
in Wave IP Phones Description: Very economical phone for locations that just need basic voice features. This simple phone uses paper-printed labels to identify the functions of the 4 programmable buttons. The phone is designed for simple deployment with support ...
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You can test the ESL button on a phone once inbound and outbound routing is configured on the alternate call server. The Wave primary call server does not need to be down to test ESL.
To test making an outbound call via the alternate call s...
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An ESL button can be programmed on an individual user’s phone, or for a group of phones or users via a phone template.
You can program one or more ESL buttons per phone, with each button pointing to a different extension on the alternate call s...
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If SIP authentication is enabled on the alternate call server, you need to enter the SIP authentication password for the target extension when you program an ESL button.
If your alternate call server is a Wave, this informa...