New Articles

  1. Login to User/Group Management

    Login to Global Administrator (see  Login to Wave IP Global Administrator ).   Select User/Group Management.   An RDP dialog will appear on the screen. Click Connect.  Note:   If this box does not appear, there may be a pr...
  2. Configure Special Digits

    The Special Digits table is used to set a  dial string of digits that overrides any other external dial strings. The most common use of this feature to set up emergency numbers (such as 911 in the USA, see Emergency Numbers ). Numbers in the Specia...
  3. Set Up Emergency Alert

    The Emergency Alert feature allows lets administrators and operators be alerted whenever an emergency number is dialed in the building. There are 3 parts to this process. Configure any new emergency numbers in the Special Digits table (see ...
  4. Add Digital Trunks

    Connecting digital trunks to the Wave requires adding a T-1 (or E-1) card to the system. T-1s offer either T-1 or PRI signaling. Each T-1 circuit will have one connector to the card (cards may have one or two T-1 ports. See  Install Expansion Cards ...
  5. Trunk Configuration

    Trunk Configuration is used to apply settings to specific hardware ports. After setting up a new trunk group, use Trunk Configuration to assign trunks into the trunk groups. Both Digital and Analog trunks are configured in Trunk Configuration. S...
  6. View License Status

    When upgrading to a new version or working with customer service on a licensing question, the License Status report is useful. You can run it using the following steps: Login to Global Administrator (see  Login to Wave IP Global Administrat...
  7. Polycom Soundstation IP Conference Phones

    Description:  The Polycom Soundstation IP series of conference phones offers the high-quality audio for any sized room. Wave IP is well integrated with the 5000/6000/7000 series phones to support any size conferencing needed. Connectio...
  8. Digital Phones

    Wave IP supports digital handsets for simplicity and reliability. This includes: Edge 700 8 button Edge 700 24 button ...
  9. Polycom VVX 300

    Description:  The Polycom VVX 300 is a low-cost quality 3rd party phone that is well integrated with the Wave IP feature set for customers that already have this set deployed. Connection Type:  IP Phone Buttons:  6 programmable...
  10. Polycom VVX 400

    Description:  The Polycom VVX 400 is a high-quality 3rd party color deskset that is closely integrated with Wave IP. Connection Type:  IP Phone Buttons:  12 hard line buttons and 4 multi-function buttons Features Supporte...