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Last Updated: 07/25/2022
Download VPM 3.0 now in the Google Play store. This is a critical update that supports devices running newer Android releases, with several bug fixes and stability improvements. VPM 3.0 is the only release that is fully supported on mobile device...
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Last Updated: 01/20/2023
in Vertical Tech Tips By default, Outlook automatically adds a Microsoft Teams meeting link to meetings with another person. This occurs even if an 8x8, RingCentral or Zoom meeting is also added. To turn this feature off, follow these steps. From the Windows Outlook cli...
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Last Updated: 01/26/2022
in Vertical Tech Tips Make your 8x8 Work status more effective by linking your real-world activity. You can connect your calendar and your computer activity to your account with these easy steps.
8x8 Work - Desktop
Step 1:
Click on the gear icon in th...
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Last Updated: 05/13/2021
in Wave IP Troubleshooting Products Affected:
5000i G(igibit) and 9800 series IP phones configured for OpenVPN on Wave 4.0 and later.
Issue
At larger installations, when allocating more than 63 OpenVPN phones, they will not all come up at on...
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Last Updated: 03/13/2020
in Wave IP Common Tasks Hard drive partitions on the Wave have historically been limited to a fixed size regardless of the actual hard disk size, resulting in unused, inaccessible space. Now you can extend disk drive partitions to access that unused space. Depending on ...
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Last Updated: 07/05/2022
Issue:
Starting in Wave 7.0, when you are logged into the Global Administrator web page and attempt to launch applets that initiate a Remote Desktop connection, e.g. User/Group Management, instead of getting the specific application launched, y...
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Last Updated: 04/27/2022
in Wave IP Troubleshooting Versions addressed in this article:
Wave 6.0
Wave 7.0
NOTE: It is possible to recover the Java in earlier releases of Wave; but there are multiple Java components involved & not all of the correct files are present on these rele...
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Last Updated: 04/13/2022
in Vertical Tech Tips Having trouble with your connection on an active voice or video call using 8x8 Work? Monitor your call connection, find out your quality score, and see statistics about your connection. Quality can be determined by the following:
Quality...
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Last Updated: 07/25/2022
in Wave IP General Concepts On your local Windows PC, to launch Remote Desktop Connection, use one of the following methods: Select Start , and then scroll through the alphabetical list on the left (if your Start screen is set to show as full screen, select All apps, and t...
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Last Updated: 06/23/2023
in Wave IP General Concepts You might have heard about Microsoft's recent retirement of Internet Explorer (IE) . Since IE is the only browser supported by the Wave Global Administrator (GA), we wanted to let you know the best practice for continued access moving forward. ...