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Created On: 01/30/2024
The Wave Product has been in the marketplace for over 16 years with tens of thousands of units sold. Due to evolving software requirements from our software partners, such as Microsoft, the Wave product will no longer be able to be supported a...
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Created On: 02/15/2023
We're excited to introduce the upcoming Summit2400 ! The Vertical Summit2400 is an intelligent business communications gateway that delivers hybrid and UC-based telephony solutions to meet the evolving needs of small, medium, and large enterpri...
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Created On: 01/20/2023
in Vertical Tech Tips By default, Outlook automatically adds a Microsoft Teams meeting link to meetings with another person. This occurs even if an 8x8, RingCentral or Zoom meeting is also added. To turn this feature off, follow these steps. From the Windows Outlook cli...
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Created On: 07/22/2022
Download VPM 3.0 now in the Google Play store. This is a critical update that supports devices running newer Android releases, with several bug fixes and stability improvements. VPM 3.0 is the only release that is fully supported on mobile device...
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Created On: 07/22/2022
in Wave IP General Concepts On your local Windows PC, to launch Remote Desktop Connection, use one of the following methods: Select Start , and then scroll through the alphabetical list on the left (if your Start screen is set to show as full screen, select All apps, and t...
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Created On: 07/12/2022
in Wave IP General Concepts You might have heard about Microsoft's recent retirement of Internet Explorer (IE) . Since IE is the only browser supported by the Wave Global Administrator (GA), we wanted to let you know the best practice for continued access moving forward. ...
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Created On: 06/28/2022
Issue:
Starting in Wave 7.0, when you are logged into the Global Administrator web page and attempt to launch applets that initiate a Remote Desktop connection, e.g. User/Group Management, instead of getting the specific application launched, y...
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Created On: 04/13/2022
in Vertical Tech Tips Your 8x8 Virtual Office phone system allows you to forward or transfer any voicemail message you receive to another extension within your system with a few button pushes.
Transfer voicemails to another extension.
Access your voicemail inbo...
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Created On: 04/13/2022
in Vertical Tech Tips Having trouble with your connection on an active voice or video call using 8x8 Work? Monitor your call connection, find out your quality score, and see statistics about your connection. Quality can be determined by the following:
Quality...
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Created On: 04/13/2022
in Vertical Tech Tips 8x8 makes it easy to work on the go. Make sure your business phone E-911 address stays up-to-date as you switch to your home or mobile office.
8x8 Work - Desktop
Step 1:
Click on the gear icon in the bottom left side of the window...