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Personal Status
You can share your status and availability with other ViewPoint Web users by setting your Personal Status. Set up your Personal Status: Click on your Avatar in the Top Bar to open the Settings menu.   Click on the Personal Status drop...
Audio Device
You specify the Audio Device that VPW uses to  control the audio and video for your VPW phone calls:  The browser-based softphone built into VPW. This is the default setting and works best for most VPW users. This option uses your comput...
Call Forwarding
You forward the calls made to you in ViewPoint Web to another phone number or extension. Set up Call Forwarding: Click on your Avatar in the Top Bar to open the Settings menu.   Click the link to the Call Forwarding menu.   ...
Audio and Video Settings
You can manage your Audio and Video settings for ViewPoint Web via the Settings menu. Manage Your Audio and Video Settings: Click on your Avatar in the Top Bar to open the Settings menu.   Click the link to the Audio and Video S...
Report a Problem
If you experience  problems using ViewPoint Web, you can submit a problem report directly to Vertical Communications. This is a good way to report these kind of issues: VPW configuration difficulties, for example when specifying a user'...