The ViewPoint Web screen is divided into 3 sections:
- Directory. View directories, including the Full Directory, Company Users, your Favorites, Groups, and Public and Private ViewPoint Contacts.
- Conversations. Show active conversations (chats, voice, video, and conference calls).
- History. View call and chat logs, voicemail and call recording history.
Contents will change depending on what's selected in the left panel, but can include:
- Details about the current conversation
- An action in progress, for example a call transfer
- Available Actions tabs, for example Notes, Dial Pad, and Conference Participants.