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Last Updated: 10/09/2015
in Wave IP Phones The current IP phone release is the Edge 9800 series phones. This includes:
Edge IP 9820
Edge IP 9830
Edge IP 9840C
For wireless phones, Wave IP supports the third-party Spectralink phone.
Spectralink Wireless 8400...
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Last Updated: 11/03/2015
in Wave IP Installation Vertical Updates is used to keep your Wave current with the most up-to-date software. Follow these steps to set up Vertical Updates.
Login to Wave (see Login to Wave IP Global Administrator ).
Click on Software Updates. ...
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Last Updated: 11/03/2015
in Wave IP Installation If the Wave is not in the normal local network of the client computer, then Internet Explorer will restrict the running of Java applets normally. These applets are used to to login to and run many Wave administration tasks. To properly access the W...
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Last Updated: 09/11/2015
in Wave IP Phones This article covers the fixed buttons of the Edge IP 9800 series phones.
There are nine function-specific buttons on all 9800 series phones. The diagram below numbers each button for easy explanation of its' function.
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Last Updated: 09/30/2015
in Wave IP Common Tasks
Login to Global Administrator (see Login to Wave IP Global Administrator ).
Select User/Group Management.
An RDP dialog will appear on the screen. Click Connect.
Note: If this box does not ...
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Last Updated: 11/03/2015
in Wave IP Common Tasks
Log in to Global Administrator (see Login to Wave IP Global Administrator ).
Choose General Settings.
Choose the PBX tab.
Select Configure Audio Sources.
Up to 8 music on hold so...
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The first step is to configure the OpenVPN Server with an IP address. with the Off-Wave configuration mode, this will be the only step that requires logging on to the OpenVPN server. See Set OpenVPN Server IP Address .
Next, ...
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Last Updated: 11/03/2015
in Wave IP Installation RAS
On the PC where the actual network share will reside, open Windows Explorer. Do this using one of these methods:
On the keyboard, pressing the Windows Key + E
Pressing Start and clicking on Computer.
In the Ex...
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Last Updated: 11/03/2015
in Wave IP Installation Vertical recommends using the standard configuration worksheet for gathering information prior to a Wave installation.
Configuration-Worksheet.xlsx
Note: This worksheet is compatible with Micrososft Excel 2007 or later.
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Last Updated: 11/17/2015
in Wave IP Common Tasks There are three possibilities: Custom, Applications Server , Vertical OpenVPN Image
Using a custom OpenVPN Server will require using the login procedure for that device.
NOTE: This option refers to a&nbs...