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Last Updated: 11/03/2015
in Wave IP Installation Auto-attendants are used to play recorded messages to inbound callers and offering them options to route to other extensions. Common uses include answering all inbound calls, answering out of hours calls, answering special nuumbers, and more. Auto-a...
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Last Updated: 11/03/2015
in Wave IP Phones
Description: The 8 button digital phone is ideal for every day office workers. The digital phone is a model of simplicity and reliability. Just plug it in to a port and it works.
Connection Type: Digital Phone
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Last Updated: 11/06/2015
in Wave IP Installation The Inbound Routing Table determines the destination of each inbound call. Each Trunk Group and SCP can have its own Inbound Routing Table. Inbound Routing Tables can route based on DID , or by schedule , or both.
Access the Inb...
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Last Updated: 11/03/2015
in Wave IP Common Tasks
On the PC where the actual network share will reside, open Windows Explorer. Do this using one of these methods:
On the keyboard, pressing the Windows Key + E
Pressing Start and clicking on Computer.
Navi...
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NOTE: When using 9800 series IP phones, it is highly recommended that the VPN phones not use the "Log in to Device" method for initial configuration. Explicitly set the phone's MAC address instead.
Login ...
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Last Updated: 11/03/2015
in Wave IP Installation
Login to Global Administrator (see Login to Wave IP Global Administrator ).
Select the First Digit Table Applet.
A dialog box will appear if a home area code isn't set. Press OK.
&nbs...
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Last Updated: 09/04/2015
in Wave IP Phones This article covers the common settings, icons and buttons of the Edge IP 9800 Series Phone display.
Phone Display
Extension- Shows the extension that this phone is logged on to.
Network...
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Installing an Open VPN Server Virtual Machine is necessary to support remote phones (see OpenVPN Server Overview ). This article outlines the process.
NOTE: Though it is possible to install this VM under Window Server core with...
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Last Updated: 11/03/2015
in Wave IP Installation SIP Trunks are added in Wave using a Signal Control Point (SCP). Add one for a given SIP trunk provider (no matter how many simultaneous SIP calls it can handle). The system must have a SIP Trunking license installed ( See Add Licenses to Wav...
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Last Updated: 11/03/2015
in Wave IP Installation
Trunk groups are used to associate multiple phone lines together. This allows configuring common inbound and outbound routing sessions. Trunk groups are only used for TDM trunks (either digital or analog). SIP trunks are configured using an SC...