Popular Articles

  1. OpenVPN Server Requirements

    The Open VPN server is provided as a virtual machine disk image formatted for use with VMWare's vSphere Hypervisor (also known as ESXI).  VMware vSphere Hypervisor is a free platform for running a virtual machine on an applications...
  2. Wave Initial Configuration Process

    This is the process for bringing a Wave into operation.  Collect necessary information Hardware serial numbers- Collect serial numbers for VAM, ISC, MRM, Cards Collect licenses- Store license file (should be e-mailed by cu...
  3. Edge IP 9800 Phone Instructions

    Configure Phone Initially Configure an Edge 9800 IP phone.   Phone Interface Overview Edge IP 9800 Series Phone Display Buttons Edge IP 9800 Series Fixed Phone Buttons Basic Operation M...
  4. Login to Wave IP Global Administrator

    Pre-Requisites Internet Explorer (Version 6.0 or greater) Java Version 8 Update 30 or greater (verify your version here ) Procedure Open Internet Explorer and enter the URL for your Wave. (The Wave is default configure...
  5. Edge IP 9830

    Description:  The 9830 is meant to be the primary desk phone for most users. It includes 8 programmable buttons that can have programmed labels on it's LCD. More buttons can be programmed by shifting to a second screen. The pho...
  6. Set OpenVPN Server IP Address

    Login to the OpenVPN Server (see  Login to OpenVPN Server ). From the desktop, click System > Preferences > Network Connections. On the Wired tab, click Add. If a network connection is already displayed, clic...
  7. Edge IP 9820

    Description:  Low-cost IP phone that is ideal for break rooms, reception areas, loading docks, etc. This simple phone uses paper-printed labels to identify the functions of the 10 programmable buttons. The phone is designed for simple d...
  8. Edge 700 24 Button

    Description:  The 24 button digital phone provides access to a large variety of functions for an operator or executive. The digital phone is a model of simplicity and reliability. Just plug it in to a port and it works. Connection...
  9. Install Recording Archive Service (RAS) START HERE

    The Recording Archive Service (RAS) is used to off-load call recordings from the Wave IP (see  Recording Archive Service (RAS) Overview ). Review all requirements (See  Recording Archive Service (RAS) Requirements ).  ...
  10. Edge IP 9840C

    Description:  The 9840C includes a brilliant color display suitable for any executive's desk. It includes 12 programmable buttons that can have programmed labels on it's LCD. More buttons can be programmed by shifting to a...